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Lead Field Service Technician

2 months ago

Charlotte, North Carolina, United States WMH Corporation Full time
Lead Field Service Technician - Heavy Equipment

Department: Service

Employment Type: Full Time

Location: BR01- CHARLOTTE, NC

Reporting To: Craig Carrigan

Overview

Join Our Team: Become a Lead Field Service Technician

Why Work With Us?

At WMH Corporation, we are dedicated to providing outstanding material handling solutions to our customers. Our commitment to innovation, quality, and exceptional customer service positions us as a leader in the industry. We invite skilled professionals to join our vibrant team and contribute to our legacy of excellence.

If you are prepared to elevate your career and engage with state-of-the-art technology, WMH Corporation is the ideal environment for you.

Your Role:
Are you an experienced technician with extensive knowledge in the material handling sector? Do you have a knack for leading and mentoring your peers?

WMH Corporation is on the lookout for a Lead Technician to enhance our distinguished team. In this capacity, you will execute advanced diagnostics, repairs, and maintenance on a diverse range of material handling equipment. Your proficiency will guarantee that our clients receive unparalleled service and that our machinery operates at optimal performance. Furthermore, your leadership and technical acumen will ensure the durability and efficiency of our equipment while providing mentorship to junior technicians.

Key Responsibilities

Advanced Diagnostics and Repairs: Conduct intricate diagnostics and repairs on material handling machinery, including forklifts, pallet jacks, and other equipment.

Maintenance Excellence: Skillfully identify and resolve mechanical, electrical, and hydraulic challenges to ensure swift and effective solutions. Perform thorough preventive maintenance to ensure equipment longevity and reliability.

Mentorship: Offer guidance and training to junior technicians, nurturing their growth and ensuring high-quality workmanship while sharing your expertise and fostering a culture of continuous improvement.

Customer Engagement: Provide exceptional customer service by effectively communicating with clients regarding the status and requirements of their equipment.

Detailed Record-Keeping: Maintain meticulous records of work performed, including parts utilized and labor hours, ensuring adherence to company standards.

Safety Advocacy: Promote and comply with all safety regulations and standards, ensuring a secure working environment for yourself and others.

Continuous Learning: Stay updated on the latest industry trends, technologies, and best practices to continually enhance your skills and knowledge.

The Work Environment:
  • Diverse job sites.
  • Weather-ready - adaptable to various conditions.
  • Comfortable with dust and noise.
Qualifications and Skills
  • Experience: A minimum of 5 years of experience as a technician in the material handling, automotive, or heavy equipment sectors.
  • Education: High school diploma or equivalent; technical or vocational training is advantageous.
  • Skills: Advanced mechanical, electrical, and hydraulic troubleshooting abilities. Proficiency with diagnostic tools and equipment.
  • Leadership: Strong leadership and mentoring capabilities with a focus on team development.
  • Customer Orientation: Excellent communication and interpersonal skills with a strong customer service focus.
  • Physical Requirements: Ability to lift heavy objects, stand for extended periods, and work in various environmental conditions.
  • Licenses/Certifications: Valid driver's license required; certifications in forklift maintenance and repair are highly preferred.
Benefits of Joining WMH Corporation

Comprehensive health insurance.
In-depth in-house technical training.
Paid holidays and generous PTO for personal time.
Competitive compensation with performance-based incentives.
Tool allowance (paid quarterly).
Provided uniforms (laundered weekly).
PPE and safety shoes allowance.
Cell phone allowance.
Company van and fuel card.
Retirement plan and profit-sharing opportunities.
Sign-on bonus opportunities available.
Flexible hours to maintain work-life balance.

Ready to Elevate Your Career? Join Us
At WMH Corporation, we value hard work and celebrate success. If you are ready to be part of a company that appreciates your expertise and offers growth opportunities, we want to hear from you. Take the next step in your career and join a team that is driving innovation and excellence in the material handling industry.