Holtec Security International Specialist

1 day ago


Camden, New Jersey, United States Holtec International Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security International Specialist to join our team at Holtec International. In this role, you will be responsible for collecting and analyzing various facts and documents related to crimes, and placing them in a logical framework.

Key Responsibilities
  • Conduct virtual patrols of public spaces to identify potential security threats and suspicious activity.
  • Process alarm signals quickly and accurately, adhering to established protocols.
  • Dispatch the appropriate authorities and notify responsible parties in a timely manner.
  • Communicate situational awareness and virtual patrol observations to field units.
  • Evaluate activities to ensure crime prevention efforts are consistent with crime prevention plans and emerging crime conditions.
  • Generate virtual directed patrol computer-aided dispatch (CAD) tickets for virtual directed patrol assignments.
  • Complete tasks related to the archiving of video for investigative, evidentiary, and/or regulatory compliance purposes.
  • Accurately document all responses and actions for alarms and video evidence in account records.
Requirements
  • High School Diploma or GED, Associate or Bachelor degree preferred.
  • 2+ years experience in a call/monitoring center role.
Preferred Qualifications
  • Experience with alarm monitoring software (MKS or Honeywell) preferred.
  • Proficiency with computers and Microsoft Office suite.
  • Ability to work in a high-stress environment.
  • Ability to communicate in writing to effectively prepare findings and create reports.
Physical Demands and Abilities
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
  • While performing the duties of this job, the associate is regularly required to talk, hear and work with computer systems.
  • This role may require the ability to lift typical office-related materials not to exceed fifty (50) pounds.


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