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Training Coordinator

2 months ago

Nashville, Tennessee, United States Amazon Full time

Job Overview:
The Training Coordinator at Amazon plays a pivotal role in the Learning and Development sector, collaborating closely with various operational leaders to oversee all training initiatives within the organization.

This position is essential for ensuring that all compliance training requirements are met, and that training materials and daily operational expectations are precise, comprehensive, and current.

The Training Coordinator will be a key member of the Learning Department, tasked with specific duties that align with departmental goals.
Key Responsibilities:
• Organize and facilitate comprehensive training sessions for up to 50 participants at a time.
• Assess training effectiveness by tracking performance metrics and implementing necessary improvements to enhance outcomes.
• Ensure adherence to established training protocols to maintain operational standards and introduce new strategic initiatives.
• Develop training materials using various software tools, including Articulate 360 and Photoshop, to create engaging and effective content.
• Identify and address developmental gaps for individuals and teams through targeted training plans.
• Collaborate with program managers and leadership to revise training documents, implement process changes, and ensure successful adoption across the site.
• Create and maintain internal dashboards to report on training progress and key performance indicators during leadership meetings.
Basic Qualifications:
• A Bachelor's Degree from an accredited institution.
• Familiarity with software tools such as Articulate 360, Photoshop, and video editing for training content creation.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and MS Outlook.
• Strong analytical skills with a keen attention to detail.
• Ability to exercise independent judgment in resolving administrative challenges.
• Proven capability to maintain enthusiasm and commitment while adapting to change.

Additional Information:

This role requires flexibility in shift hours, with the possibility of working outside standard production hours. The position mandates on-site presence during work hours, with a typical schedule of five days a week, including odd shifts that may start as early as 6 AM or as late as 1 AM.

Traveling to various locations may be necessary based on business requirements.


Preferred Qualifications:
• Previous experience in training or educational roles, with a strong background in teaching or presenting.
• Willingness to adapt to different areas based on training needs, demonstrating excellent attendance and organizational skills.

Equal Opportunity Employer:
Amazon is committed to fostering a diverse and inclusive workplace.