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Patient Services Coordinator

2 months ago

Weaverville North Carolina, United States PT Solutions Physical Therapy Full time
Job Overview & Responsibilities:

PT Solutions Physical Therapy is a leading provider of physical therapy services, with a strong commitment to delivering high-quality care to our patients. As a Patient Services Coordinator, you will play a critical role in supporting our clinicians as they strive to provide exceptional patient outcomes.

Our Patient Services Coordinators work closely with patients, insurance providers, and medical professionals to ensure seamless scheduling and financial workflows. Daily tasks may include:

  • Processing insurance verifications and managing prior authorizations
  • Following up on physician referrals and maintaining relationships with patients and providers
  • Reconciling patient payments and units billed, while adhering to HIPAA guidelines
  • Obtaining authorization and prior authorization for patient treatments
  • Overseeing over-the-counter collections and reconciliation of all charges

As a Patient Services Coordinator, you will be responsible for maintaining relationships with patients, providers, clinicians, and internal operational departments. You will also be expected to:

  • Reconcile patient payments and units billed, while adhering to HIPAA guidelines
  • Follow appropriate processes for insurance verification and benefits management
  • Obtain authorization and prior authorization for patient treatments
  • Oversee over-the-counter collections and reconciliation of all charges
What You Will Get:

In addition to a competitive compensation package, you can expect to receive:

  • Professional development opportunities through strategic internal platforms
  • Potential for career progression with a nation-wide company
  • Fitness incentive, insurance benefits, employee assistance program, paid time off, and extended illness bank
Qualifications & Pay Range:

PT Solutions requires a High School or GED diploma, with a minimum of 1-2 years of customer service experience (experience with healthcare preferred). The pay range for this position is $15 - $18 per hour.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Schedule:

This is a full-time position, working Monday through Friday.

Company Overview:

At PT Solutions, we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities, including ongoing evidence-based clinical education, dedicated mentorship opportunities, and an APTA-accredited Orthopaedic Residency Program.

We seek committed professionals eager to join us in our mission to redefine recovery and provide relief and restoration of normal life for our patients.