Automotive Service Manager

4 weeks ago


Hot Springs National Park, Arkansas, United States Midas Full time
Job Title: Automotive Service Manager

At Midas, we are seeking a highly skilled and experienced Automotive Service Manager to lead our service department and drive business growth. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our services to customers.

Key Responsibilities:
  • Customer Service: Deliver exceptional customer service by listening and consulting with customers, following up on services requested, and providing estimated completion times.
  • Service Operations: Oversee complete vehicle inspections, make comprehensive recommendations, and build computerized repair orders.
  • Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide high-quality services and meet customer expectations.
  • Inventory Management: Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
  • Other Duties: Perform other duties as assigned by management.
Requirements:
  • General Automotive Knowledge: Possess a strong understanding of automotive repair and maintenance.
  • Customer Service Disposition: Demonstrate excellent customer service skills and a positive attitude.
  • Leadership Ability: Show strong leadership and management skills, with the ability to motivate and train a team.
  • Communication Skills: Possess good communication skills, with the ability to effectively communicate with customers and team members.
  • Flexibility: Be able to work a flexible retail schedule, including weekends, evenings, and holidays.

Midas is a leading provider of automotive services, and we offer a dynamic and supportive work environment. If you are a motivated and experienced Automotive Service Manager looking for a new challenge, we encourage you to apply.



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