Hotel Operations Manager

21 hours ago


Key West, Florida, United States Highgate Hotels Full time
Job Title: Hotel Operations Manager

Highgate Hotels is seeking a highly skilled Hotel Operations Manager to join our team. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest experiences, and driving revenue growth.

Key Responsibilities:
  • Develop and implement operational strategies to improve hotel performance and guest satisfaction
  • Lead and manage a team of department heads to ensure seamless hotel operations
  • Monitor and control hotel expenses, ensuring compliance with budget and financial targets
  • Collaborate with the sales team to drive revenue growth and increase market share
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements:
  • At least 6 years of progressive experience in hotel operations or a related field
  • Proven track record of success in hotel management, with a focus on revenue growth and guest satisfaction
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, employees, and stakeholders
  • Ability to work in a fast-paced environment, with a focus on delivering results and meeting deadlines
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • The chance to work with a leading hospitality company, with a focus on innovation and excellence


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