Billing Operations Manager

1 week ago


Charlotte, North Carolina, United States Abound Health Full time
Billing Manager Job Description

The Billing Manager plays a pivotal role in ensuring the accuracy and efficiency of billing operations at Abound Health's NC division. This position involves overseeing and managing the billing process, ensuring compliance with company policies and relevant regulations.

Key Responsibilities:
  • Manage Billing Processes: Oversee all aspects of the billing process, including authorization data entry and maintenance, invoicing, payment processing, and account reconciliation.
  • Team Leadership: Supervise, mentor, and train billing staff. Monitor team performance, set goals, and conduct regular evaluations to ensure team productivity and growth.
  • Clinical Team Interaction: Handle clinical staff inquiries and questions related to billing. Work closely with the clinical staff to resolve billing issues promptly and professionally.
  • Financial Reporting: Prepare and present regular reports on billing activities, including accounts receivable, revenue collection, and any discrepancies. Provide insights and recommendations to upper management based on these reports.
  • Process Improvement: Continuously assess and improve billing procedures to enhance efficiency and accuracy. Maintain all SOPs related to billing functions and revenue collections, working with upper management and clinical team to address changes as needed.
  • Compliance and Audit: Prepare for and participate in internal and external audits. Ensure that financial assessments are conducted with a focus on evaluating risk implications relative to the budget.
  • Cross-Department Collaboration: Work closely with clinical team and administration to ensure data in system complies with provider contracts.
  • Technology Utilization: Oversee the use of billing software and systems. Ensure that the team is adequately trained on any tools or platforms used in the billing process.
Qualifications:
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field. A master's degree or relevant certification (e.g., Certified Billing and Coding Specialist) is a plus.
  • Minimum of 5 years of experience in billing, with at least 2 years in a supervisory or managerial role.
Skills:
  • Strong understanding of billing and collection processes.
  • Excellent leadership and team management skills.
  • Proficiency in billing software and Microsoft Office Suite (especially Excel).
  • Strong analytical skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.


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