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Prepaid System Billing Analyst

2 months ago


Charlotte, North Carolina, United States Brightspeed Full time
{"title": "Prepaid System Billing Analyst", "description": "Key Responsibilities

As a Prepaid System Billing Analyst at Brightspeed, you will be responsible for managing and optimizing our prepaid billing systems, specifically within the S4/HANA and Zuora platforms. Your focus will be on ensuring accurate billing processes, system enhancements, and effective management of prepaid transactions.

Key Responsibilities Include:

  • Financial Accuracy: Manage and meticulously reconcile prepaid accounts, guaranteeing precise recording and reporting of all prepaid transactions.
  • System Enhancements: Develop and execute comprehensive test plans for new features or modifications in the prepaid billing systems, driving continuous improvements in system performance and user experience.
  • Billing Process Optimization: Analyze and streamline prepaid billing processes, leading to enhanced efficiency, reduced errors, and increased operational accuracy.
  • Data Integrity: Conduct regular audits to verify the accuracy and completeness of prepaid billing data, ensuring that all transactions are correctly captured and reported.
  • Cross-Departmental Collaboration: Work closely with IT, Finance, and other departments to swiftly resolve billing issues and implement system improvements that benefit the entire organization.
  • Performance Metrics: Monitor and analyze key performance indicators related to prepaid billing, providing insights that inform strategic decisions and improve system performance.
  • Billing Challenges: Research, triage, and resolve complex prepaid billing issues, minimizing operational disruptions and improving customer satisfaction.
  • Compliance: Provide expert guidance on prepaid billing practices, ensuring adherence to relevant regulations and company policies, and maintaining compliance across all transactions.
  • Project Impact: Assess the impact of new projects on prepaid billing systems, ensuring that all changes are seamlessly integrated and aligned with business objectives.
  • Technical Projects: Participate in technical discussions and decision-making processes on cross-functional projects, offering valuable insights on prepaid billing systems.
  • Business Requirements: Define, document, and communicate business requirements, ensuring clarity and alignment across all teams involved.
  • Reporting Accuracy: Offer expert guidance on reporting fields related to prepaid billing, ensuring that data is accurately captured and effectively used for decision-making.
  • System Integrity: Perform system administration duties, ensuring the ongoing reliability, security, and optimal performance of prepaid billing systems.
  • Adaptability: Take on additional responsibilities as needed, demonstrating flexibility and a proactive approach to supporting the Finance Systems team's evolving needs.
Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Accounting, Business Administration, Finance, or a related field (or equivalent work experience)
  • 3 to 5 years of experience as a systems analyst
  • Proficiency in S4/HANA and Zuora, particularly in managing prepaid billing processes
  • Strong attention to detail and accuracy in data analysis and reporting
  • Excellent problem-solving skills with the ability to propose effective solutions
  • Strong communication skills for collaborative work across teams in the organization
  • Familiarity with industry-specific prepaid billing regulations and revenue recognition principles
  • Ability to work independently and meet deadlines in a fast-paced environment
Bonus Points

Experience with Zuora, SAP BRIM, and ERP systems will be highly valued.

About Brightspeed

Brightspeed is a dynamic and innovative company that prioritizes hiring talent in the Charlotte area, whenever possible. We offer a comprehensive benefit program, including competitive medical, dental, vision, and life insurance, as well as a 401K plan with company match and a host of voluntary benefits. We are committed to diversity, equity, and inclusion, and we believe that bringing our authentic selves to work makes everyone better as a result. We are an Equal Opportunity Employer/Veterans/Disabled.

"}