Customer Service Ambassador
5 days ago
The Member Services Representative plays a vital role in creating a positive member experience at Planet Fitness - Midwest Management Group. This individual will be responsible for delivering exceptional customer service to members, prospective members, and guests, ensuring a welcoming and inclusive environment.
Key Responsibilities- Front Desk Operations
- Answer phone calls in a friendly and professional manner, addressing a variety of questions and concerns.
- Check members into the system, facilitating a seamless experience.
- Assist with new member sign-ups, providing a warm welcome to the Planet Fitness community.
- Take prospective members on tours, showcasing the club's amenities and services.
- Account Management
- Facilitate updates to member accounts, ensuring accuracy and efficiency.
- Respond to member inquiries and concerns in a timely and professional manner, escalating issues as needed.
- Club Maintenance
- Assist in maintaining the cleanliness and organization of the club, ensuring a safe and healthy environment for members.
- Customer Service Background
- Previous experience in customer-facing roles, with a focus on delivering exceptional service.
- Technical Skills
- Basic computer proficiency, with the ability to navigate club software and systems.
- Personal Qualities
- A passion for fitness and health, with a positive and upbeat attitude.
- Punctuality and reliability, with a strong commitment to meeting deadlines.
- Continual standing and walking during shifts, with occasional lifting of up to 50 pounds.
- Continual talking in person or on the phone, with a focus on clear and effective communication.
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Customer Service Ambassador
1 week ago
Edwardsville, Illinois, United States Planet Fitness Full timeJob Summary:As a Member Service Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to our members and guests. Your primary responsibility will be to ensure a positive experience for everyone who walks through our doors.Key Responsibilities:Greets members, prospective members, and guests in a friendly...
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Customer Service Liaison
1 week ago
Edwardsville, Illinois, United States State Farm Insurance Full timeJob Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating...
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Customer Service Liaison
5 days ago
Edwardsville, Illinois, United States State Farm Insurance Full timeCustomer Service Role at State Farm InsuranceAs a Customer Relations Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes,...
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Customer Service Representative
3 weeks ago
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Customer Service Representative
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Retail Sales Associate
1 week ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
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Customer Service Representative
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Edwardsville, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...
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Customer Service Representative
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Customer Service Representative, Weekends
2 weeks ago
Edwardsville, Illinois, United States Circle K Full timeCustomer Service RepresentativeAt Circle K, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service, resolving...
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Insurance Customer Service Representative
4 weeks ago
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Customer Service Representative, Evenings
1 week ago
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Customer Service Representative
2 weeks ago
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Retail Sales Associate
5 days ago
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