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Client Services Coordinator
2 months ago
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Role:
As a Service Coordinator, you will play a vital role in our organization, ensuring that every customer interaction is smooth and every project is carried out with precision. This position allows you to demonstrate your organizational abilities, embrace new challenges, and make a significant impact daily. We prioritize teamwork, respect, and professional development, fostering an environment where your contributions are acknowledged and valued.
About ServiceMaster TRS:
At ServiceMaster TRS: Total Restoration Services, we are more than just a restoration service; we are a support system for those dealing with the aftermath of disasters. Specializing in water and fire damage restoration, we are dedicated to restoring peace of mind for both residential and commercial clients. Our success stems from the commitment of our skilled professionals who are devoted to delivering excellence and making a positive difference in the communities we serve.
Compensation: $20 - $22 per hour, based on experience.
Key Responsibilities:
- Exceptional Customer Service: Represent ServiceMaster TRS by providing outstanding customer service that surpasses expectations.
- Claims Management: Oversee and manage the claims process from initiation to completion, ensuring accuracy and promptness.
- Operational Coordination: Organize schedules, assist with logistics, and enhance the overall efficiency of our branch operations.
- Financial Management: Produce accurate invoices, manage accounts receivable, and contribute to the financial health of the branch.
- On-Call Support: Participate in on-call rotations, ready to assist whenever our clients require our services.
What We Provide:
- Competitive Compensation: Receive hourly pay that reflects your expertise and commitment.
- Career Advancement: We believe in promoting from within; your career growth is in your hands.
- Comprehensive Benefits: Access health insurance, professional development opportunities, and more.
- Collaborative Work Environment: Join a team that values cooperation, respect, and a strong work ethic.
- Meaningful Work: Each day presents new challenges, and every challenge is an opportunity to make a real difference.
Ideal Candidate:
If you are a detail-oriented individual with a passion for customer service and the ability to manage multiple tasks in a fast-paced setting, we encourage you to consider this opportunity. We are looking for candidates with strong communication skills, proficiency in Microsoft Office, and experience in the restoration industry or with QuickBooks. A valid driver's license and the ability to pass pre-employment screenings are required.