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Mobile Associate

2 months ago

Steamboat Springs, Colorado, United States Disability Solutions Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements:
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
Benefits:
  • Competitive hourly rate of $18.00/hour
  • On-the-job training and the opportunity to earn a total of $1,500 while completing training milestones
  • Eligibility for incentives, including an annual incentive target of $18,000/year for Mobile Experts
  • Guaranteed to earn $20/hour inclusive of base pay and incentives
  • Eligibility for an Annual Stock Grant
Why T-Mobile?

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued. We offer a range of benefits, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, and more. We also offer mobile service and home internet discounts, pet insurance, and access to commuter and transit programs.

We believe in helping our employees grow in their careers and offer opportunities for professional development and advancement. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling.