Room Service Attendant

3 weeks ago


Fort Lauderdale, Florida, United States Seminole Gaming Full time
Job Summary

We are seeking a highly skilled and detail-oriented Room Service Attendant to join our team at Seminole Gaming. As a key member of our in-room dining team, you will be responsible for taking and recording food and beverage orders for guests, processing payments, and ensuring exceptional customer service.

Key Responsibilities
  • Take and record food and beverage orders for in-room dining
  • Communicate orders to kitchen staff and ensure timely delivery
  • Process payments and make accurate change
  • Enter individual menu items into the computer system
  • Verify room charges and process credit card payments
  • Ensure all amenities are prepared and delivered on a timely basis
  • Maintain current knowledge of rules, regulations, and policies
  • Accurately count and document financial reports
Requirements
  • High School diploma or equivalent required
  • Previous cashiering/money handling experience of at least six (6) months in a fast-paced environment
  • Ability to communicate effectively with guests in English
Work Environment

The Casino environment is hectic, fast-paced, and often crowded and noisy. You may be exposed to casino-related environmental factors, including second-hand smoke and excessive noise.

Benefits

We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, 401K, paid time off, and annual bonus opportunities.



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