Member Experience Associate

2 weeks ago


Nashville, Tennessee, United States Industrious Full time
About Industrious

Industrious is a leading provider of premium workplace-as-a-service solutions, offering flexible and innovative office spaces to companies of all sizes. Our mission is to create great days for teams by providing a collaborative and productive work environment.

About the Role

We are seeking a highly motivated and customer-focused Member Experience Associate to join our team. As a Member Experience Associate, you will be the face of Industrious, responsible for delivering exceptional customer service and creating a welcoming atmosphere for our members.

Your day will be filled with a variety of tasks, including:

  • Preparing the office for the day, including brewing coffee and setting out breakfast
  • Managing inventory and ordering supplies
  • Designing and executing events and activities to enhance the member experience
  • Assisting members with IT and WiFi issues
  • Participating in local marketing events to promote our services

We are looking for someone who is passionate about building relationships and creating a sense of community. If you are a team player who is energized by meeting new people and finding solutions to problems, we want to hear from you.

Requirements

To be successful in this role, you will need to be able to:

  • Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
  • Stand, bend, kneel, reach, and walk for extended periods throughout the day.
  • Operate machines and appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
  • Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations.
Perks and Benefits

We offer a competitive compensation package, including:

  • Fixed hours to give you stability
  • $500 Sign on Bonus
  • Commuter Stipend of $150 / quarter
  • Travel stipend $150/ annually (after 90 days)
  • End of Year Bonus of $1500
  • Sick pay as required by law
  • Benefits bundle through Sequoia

We are proud to offer a range of benefits and perks that support your well-being and career development. If you are a motivated and customer-focused individual who is passionate about creating great days for teams, we encourage you to apply for this exciting opportunity.



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