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Assistant Manager

2 months ago

Frederick, Maryland, United States Maryland Centralized Processing Warehouse (Frederick, MD) Full time
Job Summary

We are seeking an experienced E-Commerce Operations Manager to join our team at Maryland Centralized Processing Warehouse (Frederick, MD). As a key member of our operations team, you will be responsible for overseeing all E-Commerce operations, including E-Commerce projects, collections, security, safety, processing sales, Team Member management, financial performance, and margin goals.

Key Responsibilities
  • Maximize Revenue and Margin: Analyze sales and expense reports to improve margin, revenue, and processes.
  • Assist with Security Procedures: Assist with security procedures and audits incoming merchandise for loss control.
  • Improve Sales Performance: Maximize sales performance through proper listing, handling, rotation, and shipping of all merchandise.
  • Business Unit Operations: Assist with business unit operations to ensure production efficiency, quality, service, and cost-effective management of resources.
  • Team Management: Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members.
  • Change Management: Play a critical role in driving company culture change efforts and change management processes.
  • Model Goodwill Core Values: Model Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
Requirements
  • Education: Associates degree in Business or related field, preferred
  • Experience: 2 years' experience of demonstrated E-Commerce management experience with Goodwill or related retail experience
  • Skills: Proficient in Microsoft Office Suite, ability to speak and read English proficiently
Benefits
  • Comprehensive Total Rewards Package: Eligible for a comprehensive Total Rewards package, including medical, dental, vision, 401K, and paid time off