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Community Engagement Specialist
2 months ago
At Ascending Solutions, Inc., we are seeking a highly motivated and results-driven professional to join our team as a Community Outreach and Customer Service Associate. This role is instrumental in advancing community engagement and providing exceptional customer service, while supporting our mission of delivering lasting change to our clients and local community members.
Key Responsibilities:
- Community Outreach: Educate community members at local events to increase awareness and opportunities for support, fostering strong relationships with our clients and the community.
- Donation Management: Efficiently record and manage donations, ensuring accurate tracking and reporting of contributions.
- Collaboration and Strategy: Work closely with the marketing and sales teams to develop effective promotional strategies that enhance consumer education and drive business growth.
- Customer Service: Maintain composure, resolve concerns, and overcome challenges when providing face-to-face customer service, ensuring a positive experience for our clients and their customers.
- Professional Development: Engage in continuous training, coaching, and mentorship through daily meetings and networking sessions to enhance your skill set and deepen industry knowledge.
Requirements:
- Community Focus: Strong desire to make a positive impact in the local community and drive meaningful change.
- Interpersonal Skills: Demonstrated exemplary interpersonal and communication skills, emotional intelligence, and empathy to build strong relationships with clients, colleagues, and community members.
- Attitude and Motivation: Positive, competitive, and coachable attitude, with a strong work ethic and self-motivation to drive results and achieve goals.
- Public Speaking: Proficiency in public speaking, or a willingness to learn and develop this skill to effectively communicate with clients and community members.
