Financial Recovery Specialist

2 days ago


Lake Worth, Florida, United States Global Resolution Center, LLC Full time
Job Overview

We are seeking a Financial Recovery Specialist to join our team at the Global Resolution Center, LLC. In this role, you will be responsible for monitoring accounts to identify outstanding payments and communicating with clients regarding the collection of those funds.

Estimated Salary

$45,000 - $65,000 per year, based on experience and qualifications.

Responsibilities
  • Account Review: Monitor accounts to discover overdue payments and take necessary steps to collect outstanding funds.
  • Client Communication: Research client information and historical data on accounts, and communicate with clients regarding overdue accounts.
  • Payout and Refunds: Collect payments and issue refunds as necessary.
  • Documentation: Maintain accurate documentation of account status and collection efforts.
  • Reporting: Report on collection activity and present to management.
Required Skills and Qualifications
  • Education: High school diploma/GED required, a college degree is preferred.
  • Experience: Previous experience as a Collection Specialist or in a similar position.
  • Collection Techniques: Understanding of collection techniques and debt collection laws and regulations.
  • Technical Skills: Familiarity with Microsoft Office, Excel, and computer databases.
  • Interpersonal Skills: Ability to work well under pressure and maintain excellent communication and negotiation skills.
Benefits
  • Career Advancement Opportunities: Opportunities for career growth and advancement within the company.
  • Compensation: Competitive salary and commission structure.
  • Time Off: Paid time off and vacation days.
  • Sign-on Bonus: A one-time sign-on bonus for new hires.


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