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Administrative Support Specialist
2 months ago
As a vital member of our team, you will be responsible for managing the reception area, welcoming patients, and facilitating the smooth operation of the facility. Your duties will include clerical responsibilities, scheduling and confirming appointments, assisting callers, handling incoming mail, maintaining records, and providing comprehensive support to the office.
1. Organize and oversee the front desk operations.
2. Greet and assist patients with professionalism and care.
3. Manage appointment scheduling and confirmations.
4. Handle incoming calls and direct them appropriately.
5. Process payments and verify insurance information.
6. Maintain patient records and ensure confidentiality.
7. Provide excellent customer service and support to all visitors.Qualifications
A High School Diploma is mandatory.
Experience
Previous experience in a medical setting is preferred. A solid background in office administration and proficiency with computer systems are essential.