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Patient Care Coordinator

2 months ago

Bend, Oregon, United States Express Employment Full time
About the Role

We are seeking a highly organized and detail-oriented Financial Scheduling Coordinator to join our dynamic team at Express Office in Bend, Oregon. As a key member of our office, you will be responsible for managing various financial and scheduling responsibilities, ensuring seamless operations and exceptional patient care.

Key Responsibilities
  • Contract Set-Up: Efficiently establish patient contracts and ensure all necessary documentation is completed.
  • Insurance Verification: Verify and process patient insurance information with accuracy and attention to detail.
  • Scheduling: Handle phone and in-office patient scheduling with efficiency and professionalism.
  • Financial Calls: Conduct financial calls with patients, addressing inquiries and providing clear explanations regarding billing and payment plans.
  • Administrative Tasks: Perform various administrative duties to support office operations and maintain organized records.
  • Customer Service: Provide exceptional customer service, both over the phone and in person, ensuring a positive experience for all patients.
Requirements and Qualifications
  • Preferred: Minimum of 1 year of experience in a dental or orthodontic office.
  • Required: Administrative experience with a focus on financial duties, scheduling, and insurance verification.
  • Required: Customer service and professional email and phone communication.
Physical Requirements

Business professional attire is required. A professional appearance and demeanor are essential for this role.