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Medical Support Assistant

2 months ago

Cleveland, Ohio, United States Veterans Health Administration Full time
Job Summary

We are seeking a highly skilled Medical Support Assistant to join our team at the Veterans Health Administration. As a Medical Support Assistant, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Scheduling appointments and managing patient flow
  • Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
  • Preparing the clinic for visits and monitoring appointment schedules
  • Verifying and updating patient demographics and insurance information
  • Processing emergency and non-emergency transfers to other VA facilities or private hospitals
Requirements
  • United States Citizenship
  • Experience in clerical or office work, or equivalent education
  • Ability to meet, communicate, and interact with individuals from varying backgrounds and other healthcare team members
  • Knowledge of basic medical terminology and ability to use computer systems to enter administrative data
Work Environment

The work of this position is primarily sedentary, working closely with others or alone. There may be some walking, standing, bending, kneeling, carrying of light items under 15 pounds, reaching above shoulder, driving an automobile, etc. The work environment typically involves everyday risks or discomforts which require normal safety precautions typical of an office, meeting or training room.

The Veterans Health Administration is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.