Account Associate

5 days ago


Cincinnati, Ohio, United States Jessica Wampler - State Farm Agent Full time
Job Title: Account Associate

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a key role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.

Responsibilities:
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with the sales team to identify opportunities to upsell and cross-sell products and services.
  • Assist with the development and implementation of sales strategies and tactics to drive business growth.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a strong track record of providing exceptional service and support.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.


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