Overnight Team Supervisor

1 week ago


Pittsburgh, Pennsylvania, United States Giant Eagle Full time
Position Overview

The Overnight Team Supervisor is responsible for upholding standards in the sales area and ensuring shelves are adequately stocked to meet customer needs. This role is vital in preparing the store for the upcoming day by providing exceptional customer service that fosters guest loyalty.

To excel in this position, you should be a collaborative team member, understanding that your success is intertwined with the success of your colleagues. You should be enthusiastic about supporting a dynamic team, possess a desire to advance your career in leadership, and have the capability to motivate those around you.

Key Responsibilities

  • Prioritize safety in all operations for Team Members, customers, and products.
  • Promote a culinary culture by sharing enthusiasm and knowledge about food with Team Members and customers.
  • Assume Team Leader responsibilities in their absence, as necessary.
  • Guide Team Members using task lists while understanding and executing all duties of an Overnight Team Member.
  • Oversee the training of new and existing Team Members.
  • Maintain a flexible schedule, accommodating the needs of the business, including nights, weekends, and holidays.
  • Prepare products for stocking by managing pallets and pricing as needed.
  • Manage department orders, monitor inventory, and supervise stocking and receiving processes using the latest technology.
  • Track inventory levels to minimize stock shortages and participate in physical inventory counts.
  • Deliver guest service that exceeds expectations for both internal and external customers.
  • Engage with customers regarding product inquiries and special requests, providing coaching to Team Members as necessary.
  • Contribute to the store's product assortment throughout the year by building strong relationships with customers and suppliers.
  • Adhere to company sampling guidelines and merchandising initiatives.
  • Ensure a safe and clean environment, complying with health and safety regulations.
  • Conduct self-assessments to maintain standards and prepare for audits.
  • Follow established work methods and maintain records for inventory and processes.
  • Utilize company applications and resources effectively.
  • Participate in daily team meetings as directed.
  • Comply with all relevant laws and company policies, reporting any violations.
  • Be prepared to respond to emergency situations as needed.
About Giant Eagle

At Giant Eagle Inc., we are more than just a grocery store; we are a community of diverse and talented Team Members. Our workforce is the heart of our company, and we are committed to fostering an environment that offers numerous opportunities for growth.

Our deep commitment to family values and caring for one another is what makes us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas.

From our warehouses to our grocery stores, we work together to provide quality food and service to our customers.



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