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Pastry Team Supervisor

2 months ago

Pittsburgh, Pennsylvania, United States Giant Eagle Full time

Position Overview

The Pastry Team Supervisor is responsible for overseeing the entire pastry department, ensuring smooth operations and high-quality product offerings. You will serve as a mentor and guide for Team Members and customers alike, assisting in the creation of exquisite cakes and delightful platters for special occasions. As a leader, you will be accountable for the department's performance and will represent the organization with professionalism and integrity.

Key Responsibilities

  • Conduct interviews, select, and train Team Members to build a strong and capable team.
  • Direct daily activities of Team Members, ensuring productivity and efficiency.
  • Evaluate Team Members' performance and provide constructive feedback for growth.
  • Address Team Member concerns and manage disciplinary actions when necessary.
  • Plan and allocate work effectively among Team Members.
  • Ensure the safety and security of both Team Members and the store environment.
  • Manage departmental budgets and inventory to optimize resources.
  • Implement compliance measures to maintain operational standards.

Leadership and Development

  • Provide motivational leadership, fostering a culture of respect and teamwork.
  • Identify and nurture potential leaders within the team, promoting career advancement.
  • Encourage an inclusive environment where every Team Member feels valued and heard.

Safety and Quality Assurance

  • Prioritize safety in all operations, ensuring a secure environment for Team Members and customers.
  • Inspire a passion for quality and service, striving to exceed customer expectations.
  • Set and achieve ambitious sales and profit targets while managing inventory effectively.

Communication and Innovation

  • Establish clear communication channels with Team Members to keep everyone informed.
  • Collaborate with merchandising teams to ensure promotional activities are effectively communicated.
  • Propose innovative ideas to enhance business performance and customer satisfaction.
  • Analyze financial reports to identify areas for improvement in sales and operational efficiency.

About Giant Eagle

At Giant Eagle, we are more than just a grocery store; we are a community of diverse and talented individuals. Our Team Members are the heart of our organization, and we are committed to creating a supportive environment that fosters growth and development. We value deep caring and strong family principles, making us a top workplace in the region. Join us in our mission to provide quality products and exceptional service to our customers.