Database Support Specialist
2 weeks ago
Job Summary
Oracle is seeking a highly skilled Principal Support Engineer to join our team. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.
Key Responsibilities
- Resolve post-sales non-technical customer inquiries via phone and electronic means
- Provide technical support to Oracle customers utilizing various Oracle Information Integration products
- Collaborate with internal Oracle employees to facilitate customer relationships and provide advice and assistance
- Develop and implement automated technology and instrumentation to diagnose, document, and resolve customer issues
Requirements
- 7 years experience with Core products or eight years experience with Applications products
- BS Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry with 3.0 GPA or proven professional/technical experience
- Strong Oracle DBA skills and knowledge of replication products
What We Offer
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) Savings and Investment Plan with company match
- Paid time off and 11 paid holidays
- Opportunities for career growth and professional development
About Us
Oracle is a world leader in cloud solutions, committed to expanding our inclusive workforce and promoting diverse insights and perspectives. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.
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