Utilization Review Assistant

4 weeks ago


Long Beach, California, United States MemorialCare Health System Full time
Job Title: Utilization Review Assistant

MemorialCare Health System is seeking a skilled Utilization Review Assistant to join our team. As a key member of our Utilization Management department, you will play a critical role in ensuring efficient authorization coordination and supporting our patients' healthcare needs.

Job Summary

The Utilization Review Assistant will be responsible for a broad range of utilization review support services, including registering patients, verifying eligibility, scheduling patient visits, obtaining authorizations, preparing billing data, and maintaining patient information. You will work closely with our team to select appropriate chart documents, transmit requests to government insurances and private health plans, and navigate payer portals for transmission of authorizations.

Essential Functions and Responsibilities
  1. Appropriate chart documents are chosen and transmitted per decision trees and standard work to submit for authorization requests.
  2. Provides clerical support services, including triaging telephone calls, mailing and faxing correspondences, and printing reports.
  3. Obtains initial patient demographics, including referring/ordering physician and third-party/guarantor information, and documents in EMR per standard work.
  4. Chart documentation is transmitted per department timeliness requirements.
  5. Documentation in the billing system of activities and authorizations is complete and timely.
  6. Duties performed meet department productivity requirements.
  7. Timely notification to all insurance/medical groups, verifying eligibility, obtaining benefit plan information, and securing authorization when necessary.
  8. Cross-train to cover front desk, scheduling, and registration.
  9. Other duties as assigned.
Qualifications

We are seeking a candidate with 2+ years of experience in medical office/UR Department/Admitting Central Auth Unit/medical group experience in utilization review, insurance contracts, multi-payer inpatient authorization systems, and/or business office operations. Outpatient pediatric clinic experience with knowledge of CCS and Medi-Cal is preferred. An AA Degree and/or healthcare-related certificate course is also preferred.

We offer a competitive salary range of $23.31/hour - $33.80/hour, as well as additional compensation opportunities, including shift differentials, extra shift incentives, and bonus opportunities. Our comprehensive benefits package includes high-quality health insurance plan options, so you can select the best choice for your family. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare, and we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.



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