Retail Wireless Specialist

21 hours ago


Monterey, California, United States T-Mobile (MobileOne, LLC) Full time

Job Summary
T-Mobile is looking for a skilled Retail Sales Representative to join our team. As a key member of our retail team, you will be responsible for assisting and selling to customers, while providing an exceptional customer experience and building loyalty.

About Us
T-Mobile (MobileOne, LLC) is a leading provider of wireless communication services. Our company is committed to delivering exceptional customer experiences and building long-term relationships with our customers.

Key Responsibilities
The key responsibilities of this role include:

  • Providing an exceptional customer experience and building loyalty
  • Assisting and selling to customers while meeting and exceeding monthly revenue and profit targets
  • Building trust with customers by answering their questions, educating them, and offering solutions
  • Assessing and recommending the right plan for customers, while taking a hands-on approach to assure success through the customer on-boarding process
  • Knowledgeable in finding the right-fit for customers' correct phone, mobile technology, and rate plan package

Requirements
To be successful in this role, candidates must have a high school diploma or equivalent, and be at least 18 years old. Authorization to work in the United States is also required. Additionally, candidates should have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.

Salary and Benefits
The estimated salary for this position is $16-$25 per hour, with opportunities for commission-based sales. We offer a comprehensive benefits package, including a 401(k) retirement savings plan, no-cost mental health program, and discounted T-Mobile cellular service.



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