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Associate Director R&D Business Operations Lead
2 months ago
CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.
With operations in 35+ nations and 30,000 employees worldwide, CSL is inspired to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring, CSL Plasma, CSL Seqirus and CSL Vifor. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions.
This position is a key leadership role within the R&D organization, responsible for managing the R&D Business Service Navigator (BSN) team. The BSN team provides guidance and delivery to the R&D organization when engaging with third-party service providers. The successful candidate will lead the BSN capability, working with the Business Operations Network (BON) and Enabling Functions to implement efficient processes and accountable for performing the process and team members.
Key Responsibilities- Lead the BSN capability, working with the BON and Enabling Functions to implement efficient processes and accountable for performing the process and team members.
- Facilitate the contracting process on behalf of the R&D Functions; including reviewing, tracking and execution of Professional Services agreements with all internal and external parties
- Provide guidance to R&D personnel on how best to process other third-party requests, such as contingent workers, Key Opinion Leaders, and other Sourcing categories (e.g., Capital, Instruments, and Consumables).
- Educate R&D Functions on best practices within Business Services and working with the Navigator team
- Develop and compile metrics to demonstrate the level of service provided to the R&D organization by the BSN.
- Develop strategies and recommendations for improving processes, expanding capabilities, and streamlining the operations of the BSN.
- Identify service and capability improvement opportunities and lead plans for implementation
- Provide regular reports to BON on the performance of the BSN.
- Prioritize demand for BSN service, balancing specific functional needs with broader R&D needs; work through BON members to resolve conflicts.
- Ensure communication channels are in place to R&D customers to provide transparency on request status.
- Maintain relationships with both internal and external collaborators and partners across all geographical regions.
- Build relationships and collaborate within R&D (all Functional pillars) and Enabling Functions (Sourcing, Legal, Legal Services, I&T) to enforce and improve BSN processes.
- Bachelor's degree or equivalent in Science or Business Administration related field.
- 8 years' experience in biotechnology or pharmaceutical industry or experience in finance / business analysis.
- Working knowledge in drug research, development, and manufacturing processes of pharmaceuticals (CMC, non-clinical, clinical, and regulatory).
- Experience working with business operations software applications e.g. SAP, Ariba, Companion
- Medical, Dental, Vision
- 401K
- PTO
