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Customer Service Representative

3 weeks ago

Las Cruces, New Mexico, United States Courtyard by Marriott at NMSU Full time

**Job Summary:** We are seeking a Customer Service Representative to join our front desk team at the Courtyard by Marriott at NMSU. In this role, you will provide top-notch service to our guests, handle financial transactions, and maintain accurate records.

**Key Responsibilities:**

  • Handle guest inquiries and resolve issues in a professional and courteous manner.
  • Process all financial transactions, including credit card payments and room folios.
  • Maintain accurate records of guest interactions and communicate effectively with colleagues.
  • Be knowledgeable about local amenities, such as restaurants, shops, and attractions.

**Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.

**Estimated Salary:** $38,000 per year.