Project Manager Assistant

3 weeks ago


Buffalo, New York, United States ABM Industries Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Project Manager to join our team at ABM Industries. As an Assistant Project Manager, you will be responsible for providing exceptional customer service, working closely with project managers to develop work plans, and ensuring that services meet contract requirements.

Key Responsibilities:

  • Develop and implement work plans to provide services in a timely and cost-effective manner
  • Provide customers with information regarding additional services available at ABM
  • Respond to customer inquiries and resolve pending complaints/feedback
  • Regular contact with customers to ensure services meet service contract requirements and promote customer retention
  • Inform project managers of work status, identify potential issues, and recommend appropriate action
  • Escalate serious issues to project managers and keep them informed of business issues impacting project effectiveness
  • Increase billable services provided by ABM and add value to customers by providing additional or periodic services
  • Excellent customer service skills to ensure customer retention, enhance service delivery, and sell services
  • Report accidents and property damage in an accurate and timely manner

Employee Relations and Supervision:

  • Work closely with frontline personnel to meet customer requirements, determine training requirements, and identify sources to meet training and development needs
  • Recommend staffing levels, work with project managers and HR to hire, train, and evaluate staff
  • Understand applicable union contracts and develop effective working relationships with local labor unions
  • Enforce ABM and client policies and procedures through mentoring and coaching of field personnel

Requirements:

  • Bilingual (Spanish/English) a plus
  • 1-2 years of supervisor experience
  • 1-2 years of customer service experience
  • Working knowledge of janitorial equipment
  • Working knowledge of OSHA required processes
  • Intermediate level of Microsoft programs
  • Valid State Driver's License for business travel
  • Passion for serving others and helping others to succeed
  • Excellent personal organization skills and exceptional planning skills to avoid reactive situations
  • Excellent follow-up and an eye for detail
  • Anticipates problems and proactively implements preventative action plans
  • Flexibility to respond to urgent client requests on evenings and weekends when necessary
  • Technical savvy and ability to use MS Office Suite, Smart Phones, Internet, and other job-related applications
  • Excellent verbal and written business communication skills
  • Excellent relational skills and experience dealing with union environments
  • Understanding of service industry practices, processes, and trends

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Buffalo, New York, United States Christa Construction Full time

    Job SummaryWe are seeking a highly skilled and organized Assistant Project Manager to join our team at Christa Construction. The successful candidate will assist in the overall administrative and technical management of construction projects, ensuring timely completion and customer satisfaction.Key Responsibilities:Assist in the supervision and management of...

  • Project Manager

    3 weeks ago


    Buffalo, New York, United States GHD Full time

    Project Engineer Job DescriptionWe are seeking a highly skilled Project Engineer to join our team in Buffalo, NY. As a key member of our multi-disciplinary project team, you will work on water, wastewater, utility, and infrastructure design projects throughout the region.Key Responsibilities:Assist with the preparation of technical reports, design drawings,...

  • Project Manager

    4 weeks ago


    Buffalo, New York, United States GHD Full time

    Project Engineer RoleWe are seeking a highly skilled Project Engineer to join our team in Buffalo, NY. As a key member of our multi-disciplinary project team, you will work on water, wastewater, utility, and infrastructure design projects throughout the region.Your responsibilities will include:Assisting with the preparation of technical reports, design...

  • Project Manager

    3 weeks ago


    Buffalo, New York, United States GHD Full time

    At GHD, we are committed to making water, energy, and urbanisation sustainable for generations to come. As a Project Engineer, you will play a key role in helping us achieve this vision.Key Responsibilities:Assist in the preparation of technical reports, design drawings, contract documents, cost estimates, and permits.Lead and assist with workshop...


  • Buffalo, New York, United States LaBella Associates Full time

    Job Title: Bridge Project ManagerLaBella Associates is seeking a skilled Bridge Project Manager to oversee bridge projects, manage client relationships, and collaborate with market leadership to develop new clients.The ideal candidate will have technical expertise in bridge engineering and a proven track record of management leadership on bridge projects....

  • Project Manager

    3 weeks ago


    Buffalo, New York, United States CannonDesign Full time

    About the RoleThis is a high-level specialist position focused on providing project management for the planning team and planning stages of a project.The ideal candidate will mentor our people, advance the quality of our work, integrate our range of design services, manage our processes, and deliver solid financial performance.Key ResponsibilitiesLead,...


  • Buffalo, New York, United States Michael Page Full time

    Job SummaryThe Commercial Construction Superintendent will be responsible for leading the on-site team from construction start through project close. This includes proactively identifying and helping to remedy design deficiencies, schedule concerns, and other project-specific issues. The successful candidate will have a strong understanding of contract scope...


  • Buffalo, New York, United States LaBella Full time

    We are seeking a highly skilled Transportation Project Manager to join our team at LaBella Associates in Buffalo, NY. The successful candidate will have a strong background in transportation and/or highway engineering and a proven track record in project development.The ideal candidate will have excellent technical skills, including research, report writing,...


  • Buffalo, New York, United States McFarland Johnson Full time

    McFarland Johnson is a 100% employee-owned, innovative infrastructure consulting firm specializing in planning, design, engineering, and environmental services.We are a people-centric company guided by the belief that employee-owners are more committed to delivering quality services, creating a unique culture that strives on employee-owner retention,...


  • Buffalo, New York, United States Fisher Associates, P.E., L.S., L.A., D.P.C. Full time

    Job Title: Urban Planning Project ManagerJob Summary:Fisher Associates, P.E., L.S., L.A., D.P.C. is seeking a highly skilled Urban Planning Project Manager to join our Planning Group. As a key member of our team, you will be responsible for managing planning projects with low to moderate complexity, reporting on project schedule, financial status, and other...

  • Project Manager

    3 weeks ago


    Buffalo, New York, United States JK Executive Strategies LLC Full time

    We are seeking a highly skilled Project Manager to join our team at JK Executive Strategies LLC. As a Project Manager, you will play a pivotal role in ensuring the timely and cost-effective delivery of multiple major construction projects.In this influential position, you will report directly to the Manager of Construction Delivery, receiving assignments...

  • Project Manager

    3 weeks ago


    Buffalo, New York, United States MILESTONE & CO LLC Full time

    Job Title: Project ControllerJob Summary:Milestone & Co LLC is seeking a highly skilled Project Controller to support high-volume, complex data management projects. The ideal candidate will have a strong background in finance and accounting, with experience in financial data management and reconciliation.Key Responsibilities:Provide support to the Qualified...

  • Project Manager

    4 weeks ago


    Buffalo, New York, United States ECMC Full time

    Job Summary:ECMC is seeking a highly skilled Project Manager to oversee the management of capital construction projects. The ideal candidate will have a strong background in commercial construction project management and be able to effectively manage multiple projects simultaneously.Key Responsibilities: Manage small-scale and large-scale commercial...

  • Project Manager

    1 month ago


    Buffalo, New York, United States JK Executive Strategies, LLC Full time

    Project Manager Job DescriptionJK Executive Strategies is seeking a highly skilled Project Manager to join its team in Buffalo, NY. As a key member of the University Facilities Design and Construction Department, you will play a pivotal role in ensuring the timely and cost-effective delivery of multiple major construction projects.Key...


  • Buffalo, New York, United States Empire State Full time

    Job Title: Sr. Project Manager, ECHDCJob Summary:The Empire State Development Corporation (ESD) is seeking a highly skilled and experienced Sr. Project Manager to lead the formulation, development, and implementation of planning, design, and construction activities and projects in furtherance of ECHDC efforts to revitalize Buffalo's waterfront.Key...


  • Buffalo, New York, United States National Railroad Safety Services, Inc. (NRSS) Full time

    Job DescriptionJob Title: Railroad Project ManagerLocation: NationwideJob Type: Full-Time and Part-TimeFLSA Status: Hourly; Non-ExemptReports To: District ManagerTravel: Yes, travel is expected for this position (50% - 85% on average).Supervisory Responsibility: NoCompensation: Negotiable, based on skills and experience.Job Summary:National Railroad Safety...

  • Project Manager III

    3 weeks ago


    Buffalo, New York, United States CTG, Inc. Full time

    Project Manager OpeningCTG, Inc. is seeking a skilled Project Manager to oversee high-priority projects that impact multiple business areas. The ideal candidate will possess strong leadership and communication skills, with the ability to manage complex projects from initiation to close while ensuring alignment with stakeholders and project objectives.Key...

  • Mechanical Engineer

    3 weeks ago


    Buffalo, New York, United States National Fuel Gas Full time

    Job SummaryWe are seeking a highly skilled Compression Engineer to join our Engineering Services department at our Williamsville, NY headquarters.Key ResponsibilitiesManage and oversee projects from design phase to construction, including implementation of the project.Responsible for managing and controlling proposals, design contracts, construction...

  • Project Manager III

    3 weeks ago


    Buffalo, New York, United States CTG, Inc. Full time

    Job SummaryCTG, Inc. is seeking a skilled Project Manager III to join our team. As a key member of our project management team, you will be responsible for managing high-priority projects that impact multiple business functions. Your primary responsibilities will include leading and directing projects, developing comprehensive project plans, communicating...


  • Buffalo, New York, United States Roswell Park Cancer Institute Full time

    Job Summary: We are seeking a highly skilled Senior IT Project Manager to lead our IT projects of larger size, complexity, and/or importance. The successful candidate will plan and manage project activities to ensure timely completion and within budget. Key Responsibilities:Plan and manage IT projects from initiation to closure.Establish project deadlines,...