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Transitional Housing Case Manager

2 months ago


New York, New York, United States Tandym Group Full time

About the Role:
A prominent nonprofit organization is seeking a dedicated Case Manager to join their Transitional Housing team. This position plays a crucial role in supporting individuals facing homelessness, including those with mental health challenges and substance use disorders, as they work towards securing permanent housing.

Key Responsibilities:
The Case Manager will be responsible for:

  • Delivering direct support to a caseload of around 15 clients, which includes performing essential assessments, assisting with benefits, and providing necessary services to help clients reach their housing and recovery objectives.
  • Conducting comprehensive psychosocial evaluations.
  • Linking clients to psychiatric care, medical services, and substance use treatment facilities as needed.
  • Facilitating the acquisition of identification, public benefits, and other relevant income sources for clients.
  • Meeting with clients weekly to evaluate their needs, promote harm reduction strategies, and formulate service plans.
  • Preparing all necessary documentation for housing applications.
  • Guiding and advising clients through the process of securing permanent housing.
  • Maintaining accurate records in accordance with agency policies and the regulations of City and State agencies.
  • Intervening in crisis situations and accompanying clients to appointments when necessary.
  • Assisting clients with self-medication in line with the organization's protocols.
  • Performing additional related duties as assigned.

Qualifications:
Applicants should possess:

  • A Bachelor's Degree.
  • Proficiency in computer applications.
  • Strong skills in Microsoft Office Suite (Excel, Word, etc.).
  • Excellent interpersonal abilities.
  • Outstanding communication skills, both written and verbal.
  • A keen attention to detail.
  • Exceptional organizational skills.

Preferred Skills:
Ideal candidates will have:

  • A minimum of 2 years of experience working with homeless individuals and addressing substance abuse issues.
  • Familiarity with Harm Reduction and Motivational Interviewing techniques.
  • Bilingual proficiency in Spanish.