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Store Supervisor

2 months ago

Spring Branch, United States Jimmy John Full time
Job Summary

We are seeking a highly motivated and organized Operations Manager to join our team at Jimmy John's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our store during peak hours.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the store, including managing staff, maintaining inventory, and ensuring excellent customer service.
  • Staff Management: Supervise and train staff members to ensure they are meeting performance expectations and providing exceptional customer service.
  • Cash Handling and Register Operations: Manage cash handling procedures, including counting and balancing cash registers, and ensuring accurate transactions.
  • Inventory Management: Monitor and maintain inventory levels, including ordering supplies and managing stockroom operations.
  • Customer Service: Foster a positive and welcoming environment for customers, ensuring their needs are met and exceeded.
Requirements
  • Age and Driving Record: Must be at least 18 years old with a clean driving record.
  • Computer Skills: Proficient in Microsoft software and register systems.
  • Lifting and Mobility: Able to lift 30-40 pounds regularly and stand, bend, reach, and scoop throughout shifts.
  • Temperature Tolerance: Able to work in walk-in refrigerators and freezers with temperatures ranging from 40°F to -10°F.
Essential Functions
  • Customer Service Standards: Maintain high standards of customer service, ensuring a positive experience for every customer.
  • Teamwork: Foster a collaborative environment, promoting teamwork and open communication among staff members.
  • Store Maintenance: Ensure the store is clean, organized, and well-maintained, including small wares, merchandise, and physical plant.
  • Cash Handling and Security: Adhere to cash handling policies and procedures, ensuring accurate transactions and maintaining store security.