Hospitality Team Member
7 days ago
At MasterCorp, Inc., we pride ourselves on delivering exceptional service and innovative solutions in the hospitality industry. Our commitment to excellence and teamwork has made us a leader in our field.
Salary InformationThe salary for this role is $16.00 per hour, with opportunities for growth and advancement within the company. We also offer a refer-a-friend bonus program and paid training.
Job OverviewThe Houseperson/Runner is a key member of our team, responsible for assisting Supervisors and Housekeepers in maintaining quality and timeliness standards. This role requires strong communication skills, attention to detail, and the ability to work independently and as part of a team.
Essential Functions- Maintain a high standard of excellence in all aspects of job performance.
- Stock and maintain cleanliness and organization of storage closets.
- Assist in stripping units of soiled linens as directed.
- Remove soiled linens and trash from units.
- Make linen and supply bags as directed.
- Deliver linen and supply bags to units.
- Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
- Report unit maintenance issues as per company procedure.
- Report lost and found items to Executive Housekeeper.
- Move furniture as directed.
- Operate company vehicle and ensure maintenance is performed as necessary.
- Ensure a safe working environment at each site and office.
- Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
- Maintain a sense of urgency so that units are turned on time.
- Personal timeliness. Be prompt with all assignments and appointments.
- Use supplies and equipment efficiently and effectively.
- Assist in linen inventories and supplies as directed.
- Assist in solving guest complaints promptly.
- Create strong, positive customer relations.
- Willing and able to assist resort guests and owners.
- Make guest deliveries as directed.
- Knowledgeable of the resort.
- Must be able to lift 25 pounds (with or without accommodation)
- Ability to make decisions
- Planning and scheduling capabilities
- Ability to read, write and do basic math
- Personal timeliness be prompt with all assignments
- A passion for cleanliness
- Strong work ethic
- Ability to learn and change behavior
- Work irregular hours
- Travel – rarely
- Starting at $16.00 per hour
- Refer A Friend Bonus Potential
- Immediate hire – Full-time and part-time positions available
- Paid training
- Full benefits package including: Paid Time Off, Medical, Holiday Pay, Vision and Dental (after 6 months of employment)
- Opportunities for growth and career development
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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