Customer Service Representative

2 weeks ago


Michigan City, Indiana, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Michigan City. As a key member of our financial center team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns
  • Deepen relationships with customers through active listening, empathy, and effective communication
  • Identify and refer customers to relevant banking products and services
  • Operate cash handling equipment, maintain accurate records, and ensure a secure environment
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with cash handling
  • Flexibility to work a variety of shifts, including weekends and holidays
About Fifth Third Bank

Fifth Third Bank is committed to fostering an inclusive and diverse workplace culture. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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