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Automotive Sales Advisor
2 months ago
SAM PACK FORD COUNTRY OF LEWISVILLE recognizes that our achievements stem from our dedicated workforce. Since our inception, we have fostered a thriving business environment while adhering to our core principles of enjoyment, integrity, compassion, self-discipline, and ongoing development.
We are committed to cultivating a workplace where our employees take pride in their roles and our customers appreciate the service they receive. Our focus is on leveraging technology to deliver an unparalleled experience for our clientele. We aim to dominate the market in the sales and servicing of our automotive products while consistently ranking high in customer satisfaction, employee engagement, and owner loyalty. Our identity and operational ethos are encapsulated in our Core Values, Vision, and Mission statements.
EMPLOYEE BENEFITS:
- Comprehensive Medical Coverage
- Dental and Vision Plans
- Disability Insurance (Long- and Short-Term)
- 401(k) Retirement Savings Plan
- Life Insurance Options
- Critical Illness Coverage
- Hospital Indemnity Insurance
- Accident Insurance
- Paid Time Off for Full-Time Staff
- Employee Discounts on Vehicles, Parts, and Services
- Drug-Free Workplace
- Complimentary Saturday Lunches
- A culture that values employee satisfaction.
KEY RESPONSIBILITIES:
- Deliver outstanding service throughout the customer journey.
- Engage effectively in person, over the phone, and via email to identify customer needs.
- Act as a representative for SAM PACK FORD by highlighting our advantages.
- Guide customers through the sales process, including interviews, vehicle selection, test drives, and financing options.
- Proactively follow up with customers to ensure satisfaction.
- Build and maintain strong relationships while fostering teamwork.
- Welcome and assist customers entering the dealership or sales area.
- Help customers choose a vehicle by asking insightful questions and attentively listening to their responses.
- Report to the Sales Manager regarding goals, planned activities, evaluations, and analyses.
QUALIFICATIONS:
- Prior experience in sales and/or customer service is highly desirable.
- Energetic and enthusiastic demeanor throughout the workday.
- Friendly and approachable personality, especially in negotiations.
- Strong customer service capabilities.
- Excellent communication skills.
- Willingness to undergo a drug screening prior to employment.
- Valid driver's license with a clean driving record compliant with company policies.
- Professional appearance is essential.
- Exceptional interpersonal communication skills.
DISCLAIMER:
This job description is intended to provide a general overview of the role and the essential duties and responsibilities associated with it. The responsibilities outlined are not exhaustive and may be modified by management as necessary. Reasonable accommodations will be made to enable qualified individuals to perform the essential functions of the position.
