Real Time Crime Center Shift Supervisor
4 weeks ago
Job Summary:
The City of Atlanta, GA is seeking a highly skilled and experienced Real Time Crime Center Shift Supervisor to lead a team of Intelligence Analysts. The successful candidate will be responsible for coordinating training, scheduling, and task delegation, as well as ensuring staff follow department procedures and federal/state/municipal law.
Key Responsibilities:
- Lead a team of RTCC Analysts, including coordination of training, scheduling, and task delegation.
- First line supervisory functions, ensuring staff follow department procedures and federal/state/municipal law.
- Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander.
- Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander.
- Monitor team workload and act as a point of contact for requests within the Police Department.
- Manage the collection of criminal intelligence data for entry into information storage and retrieval systems.
- Monitor RTCC software suite for automatically generated alerts and respond if needed.
- Monitor police dispatch frequencies and offer assistance as issues arise.
- Complete incident reports and after-action reports as needed.
Requirements:
- Bachelor's degree in Criminal Justice or similar studies.
- Five to ten years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment.
- Prior experience in a supervisory role.
- Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire.
Work Environment:
The Real Time Crime Center operates 24 hours a day, seven days a week. Shifts can be throughout the day, albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.
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