Real Time Crime Center Shift Supervisor

4 weeks ago


Atlanta, Georgia, United States City of Atlanta, GA Full time
Job Title: Real Time Crime Center Shift Supervisor

Job Summary:
The City of Atlanta, GA is seeking a highly skilled and experienced Real Time Crime Center Shift Supervisor to lead a team of Intelligence Analysts. The successful candidate will be responsible for coordinating training, scheduling, and task delegation, as well as ensuring staff follow department procedures and federal/state/municipal law.

Key Responsibilities:
  • Lead a team of RTCC Analysts, including coordination of training, scheduling, and task delegation.
  • First line supervisory functions, ensuring staff follow department procedures and federal/state/municipal law.
  • Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander.
  • Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander.
  • Monitor team workload and act as a point of contact for requests within the Police Department.
  • Manage the collection of criminal intelligence data for entry into information storage and retrieval systems.
  • Monitor RTCC software suite for automatically generated alerts and respond if needed.
  • Monitor police dispatch frequencies and offer assistance as issues arise.
  • Complete incident reports and after-action reports as needed.

Requirements:
  • Bachelor's degree in Criminal Justice or similar studies.
  • Five to ten years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment.
  • Prior experience in a supervisory role.
  • Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire.

Work Environment:
The Real Time Crime Center operates 24 hours a day, seven days a week. Shifts can be throughout the day, albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.

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