IT Support Specialist
1 month ago
Emerald Data Partners is seeking a highly motivated and detail-oriented Technical Intern to join our team. As a Technical Intern, you will play a crucial role in providing technical support and assistance to our customers.
Key Responsibilities:
- Assist the team with troubleshooting, maintenance, and support of computer systems, software applications, and network infrastructure.
- Work as a team in a fast-paced environment, remotely troubleshooting technical issues and processing user requests.
- Document and update technical procedures and knowledge base articles.
- Use remote support software and remote monitoring and management software.
- Conduct research into desktop issues, network issues, and hardware and software products as required.
- Spend time training and remaining up-to-date with technology trends.
About Emerald Data Partners
We are a world-class information technology (IT) services provider based in High Springs, Florida. Our team is dedicated to making technology work for our clients, and we offer a collaborative work environment, unlimited growth and training opportunities, and a low-stress, highly rewarding lifestyle career.
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