Healthcare Client Services Professional

6 days ago


Geneva, Illinois, United States Northwestern Memorial Healthcare Full time
Job Overview

As a Healthcare Client Services Professional at Northwestern Memorial Healthcare, you will play a vital role in ensuring the delivery of exceptional patient care. This position requires strong customer service skills, excellent communication abilities, and a passion for providing compassionate support to patients.

We are seeking an individual with either LPN licensure in Illinois or EMT licensure in Illinois, as well as certification as a Medical Assistant through a recognized association such as AAMA, AMT, NCCT, NHA, or NAHP. Experience in customer service or a related field is also preferred. In return, we offer a competitive salary of $48,000 - $60,000 per annum, based on qualifications and experience.

**Key Responsibilities:**

  • Taking patient vitals and escorting patients throughout the day to meet their needs.
  • Greeting incoming patients and serving as a liaison between the Program and other hospital departments/physician offices.
  • Assisting with troubleshooting and problem-solving care delivery issues and notifying clinic leadership and/or appropriate department/physician office of deviations in the patient's schedule.


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