Senior Customer Success Director

5 days ago


Salt Lake, Utah, United States TBWA\Chiat\Day Full time
About the Role

We are seeking a highly skilled Senior Customer Success Director to join our team in Salt Lake City, UT. The ideal candidate will have 4+ years of experience in CX, Consulting, or similar customer-facing roles and a strong technical aptitude.

Responsibilities
  • Develop a deep understanding of the Lucid Suite and demonstrate how to incorporate it into customers' workflows across core use cases.
  • Determine, build, and adopt strategies to create meaningful ways to help companies achieve business objectives through ongoing adoption of the Lucid Suite.
  • Form and deepen relationships with key contacts and navigate organizations to deepen partnerships and nurture champions.
Requirements
  • Bachelor's degree with strong academic performance.
  • Strong organization and attention to detail.
  • Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations.
Estimated Salary Range:

$85,000 - $110,000 per year, depending on experience.



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