Community Liaison Representative

4 days ago


Roseville, California, United States Invitation Homes Full time

**Invitation Homes: A Leader in Property Management**

We are a forward-thinking company dedicated to providing exceptional service and support to our residents. With a focus on creating a seamless living experience, we are committed to excellence in every aspect of our business.

Salary Range: $18.01 - $31.21 per hour

Job Summary: We are seeking an experienced Customer Service Representative to join our team. As a key member of our community, you will be responsible for delivering exceptional service to our residents, addressing their inquiries and concerns in a timely and professional manner.

Responsibilities:

  • Provide top-notch customer service to residents through phone, email, and in-person interactions
  • Address resident inquiries and concerns in a prompt and professional manner
  • Collaborate with internal teams to resolve resident issues and improve overall resident satisfaction
  • Utilize property management software to track resident information and communicate effectively with residents
  • Contribute to the development and implementation of strategies to enhance resident satisfaction and retention

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred
  • Minimum 2 years of experience in customer service or property management
  • Proven ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and problem-solving skills

Benefits:

  • Competitive hourly rate: $18.01 - $31.21
  • Opportunities for career growth and professional development
  • Flexible scheduling and work-life balance
  • Comprehensive benefits package, including health, dental, and vision insurance


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