Community Liaison Representative
4 days ago
**Invitation Homes: A Leader in Property Management**
We are a forward-thinking company dedicated to providing exceptional service and support to our residents. With a focus on creating a seamless living experience, we are committed to excellence in every aspect of our business.
Salary Range: $18.01 - $31.21 per hour
Job Summary: We are seeking an experienced Customer Service Representative to join our team. As a key member of our community, you will be responsible for delivering exceptional service to our residents, addressing their inquiries and concerns in a timely and professional manner.
Responsibilities:
- Provide top-notch customer service to residents through phone, email, and in-person interactions
- Address resident inquiries and concerns in a prompt and professional manner
- Collaborate with internal teams to resolve resident issues and improve overall resident satisfaction
- Utilize property management software to track resident information and communicate effectively with residents
- Contribute to the development and implementation of strategies to enhance resident satisfaction and retention
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- Minimum 2 years of experience in customer service or property management
- Proven ability to work in a fast-paced environment and adapt to changing priorities
- Excellent communication and problem-solving skills
Benefits:
- Competitive hourly rate: $18.01 - $31.21
- Opportunities for career growth and professional development
- Flexible scheduling and work-life balance
- Comprehensive benefits package, including health, dental, and vision insurance
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