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Assistant Manager

2 months ago

Denver, Colorado, United States K & G Petroleum Llc Defunct Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our retail team at K&G Petroleum Llc Defunct. As an Assistant Manager, you will play a key role in supporting the Store Manager in driving efficiency, guiding Customer Service Representatives, and ensuring safety, profitability, and excellent customer service.

Key Responsibilities
  • Support the Store Manager: Provide assistance to the Store Manager and lead the team when the Store Manager is unavailable or absent from the store.
  • Process Daily Paperwork: Process daily paperwork, including invoices, sales data, and fuel surveys.
  • Perform Basic Computer Functions: Perform basic computer functions and sales analysis, troubleshooting issues as required.
  • Provide Excellent Customer Service: Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
  • Drive Sales: Utilize merchandising and suggestive selling techniques to drive sales while maintaining excellent customer rapport.
  • Process Sales and Handle Cash: Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic.
  • Maintain Site Cleanliness: Ensure site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site.
  • Maintain Proper Inventory Levels: Maintain proper inventory levels and shift closeouts.
  • Work Independently: Perform duties with minimal supervision, may be required to work irregular work hours.
  • Comply with Company Policies: Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters.
  • Attend Required Orientations and Trainings: Complete/attend all required employee orientations, trainings, certifications, and/or meetings.
Physical Requirements
  • Ability to Stand and/or Walk: Ability to stand and/or walk for an entire shift.
  • Ability to Lift and/or Carry: Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.).
  • Ability to Push and Pull: Ability to push and pull with arms up to a force of 20 lbs.
  • Ability to Bend and Grasp: Ability to bend at waist with some twisting up to 1 hour of shift and grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift.
Working Conditions
  • Indoor Work: Employee performs approximately 95% of duties indoors.
  • Exposure to Cold Temperatures: Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer.
  • Work in Small Spaces: Work in small spaces at times; work independently.
  • Minimal Supervision: Work with minimal direction and periodic supervision.
Equipment, Tools, and Materials
  • Electronic Equipment: ASMs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
  • Manual Equipment: Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
  • Handling Materials: Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents.
Qualifications
  • Minimum of 6 Months of Retail/Sales Experience: Minimum of 6 months of retail/sales experience, preferably in a convenience store.
  • High School Diploma or GED: High School diploma or GED (preferred).
  • Experience Working Retail Sales and Customer Service: Experience working retail sales and customer service (preferred).
  • Ability to Work with Tools/Equipment: Ability to work with tools/equipment and perform duties as described above.
  • Ability to Work as Scheduled: Ability to work as scheduled and arrive on time.
  • Ability to Communicate in English: Ability to communicate (orally and in writing) in English and engage in conversation.
  • Ability to Work Independently and as Part of a Team: Ability to work both independently and part of a team as necessary.
Benefits
  • Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc: Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees).
  • 401k with Company Match: 401k with up to 3% company match.
  • Paid Vacation and Sick Time: Paid vacation and sick time.
  • Flexible Scheduling: Flexible scheduling.
  • Full-time and Part-time Positions: Full-time and part-time positions.
  • Career Growth Opportunities: Career growth (opportunity to become Lead Cashier or Assistant Manager).