Roving Retail Associate, Electronics Repair Specialist

5 days ago


Nashville, Tennessee, United States Asurion Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Roving Retail Associate, Electronics Repair Specialist. As a key member of our In-Store Solutions team, you will be responsible for delivering exceptional customer experiences and providing technical expertise to resolve customer issues with electronic devices.

Key Responsibilities

  • Resolve customer issues by troubleshooting and repairing electronic devices
  • Sell personalized product solutions that meet customer needs
  • Expand knowledge of UBreakiFix's products and culture
  • Deliver world-class customer service
  • Demonstrate UBreakiFix's Core Values in all interactions
  • Be responsible for inventory management

Requirements

  • A passion for solving problems and delivering solutions
  • A love for people and the devices that enrich their lives
  • One or more years of customer service/retail sales experience preferred
  • Reliable and flexible when it comes to dealing with difficult situations
  • The ability to quickly adapt in an ever-changing environment
  • Motivated to meet and exceed evolving key performance objectives
  • Ability to work a flexible retail schedule

What We Offer

  • Competitive and incentive-based pay
  • Benefits including health, dental, and vision
  • Retirement Savings Plan
  • Paid time off
  • Tuition reimbursement program
  • Ongoing training to grow your skills

About Asurion

Asurion helps people protect, connect and enjoy the latest tech to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We think you should stay connected and get the most from the tech you love no matter the type of tech or where you purchased it.



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