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Laboratory Information Systems Specialist

2 months ago

Phoenix, Arizona, United States Pathology Watch Inc. Full time

Job Functions, Duties, Responsibilities:

Position Qualifications:
Quality is integral to our mission. Are you ready to make a difference? As a vital contributor to patient specimen management, you possess exceptional problem-solving skills, a commitment to patient care, and the determination to ensure seamless operations. We offer competitive benefits, a supportive team environment, and opportunities for professional growth.

Join our dedicated team of #HealthcareHeroes. Our goal is to enhance the health and wellbeing of our communities through innovative clinical laboratory solutions.

Role Overview:
In this role, you will work collaboratively with various departments, clients, and stakeholders to gather and document processes and workflows. You will identify opportunities for process enhancements and propose solutions to improve operational efficiency.

Key Responsibilities:

  • Provide support to laboratory teams regarding the Laboratory Information System (LIS) and its associated processes, including troubleshooting and training.
  • Act as a liaison between clients and internal teams to ensure laboratory needs are met.
  • Offer recommendations for system evolution based on thorough understanding of user requirements.
  • Respond to inquiries and provide guidance on current and potential system functionalities.
  • Develop detailed specifications for the implementation of new features and maintain comprehensive documentation.
  • Coordinate testing of system modifications to ensure optimal performance.
  • Collaborate with laboratory and engineering teams to meet client and laboratory needs.
  • Research and analyze issues related to processes and systems.
  • Serve as a Subject Matter Expert for LIS-related inquiries and assist laboratory personnel with system-related questions.
  • Monitor and manage consult cases as requested.

Qualifications:
• Associate's degree in Medical Systems, Histology, Information Technology, Business, or a related field; Bachelor's degree preferred.
• A minimum of three years of relevant experience or an equivalent combination of education, certifications, and experience.

What We Offer:
• Recognition for your contributions and the satisfaction of helping others.
• Opportunities for professional development.
• Complimentary lab services for you and your dependents.
• Work-life balance, including Paid Time Off and Paid Holidays.
• Competitive benefits package, including medical, dental, and vision insurance.
• Retirement savings options with a 401(k) plan and company match.
• A sense of community and belonging within our organization.

Scheduled Weekly Hours: 40

Work Shift: Full-time

Job Category: Laboratory Operations

Pathology Watch Inc. is an equal opportunity employer that values diversity and is committed to fostering an inclusive workplace for all employees. We do not tolerate discrimination or harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.