Customer Experience Associate

4 weeks ago


Versailles, Kentucky, United States City National Bank of West Virginia Full time
Job Summary:

City National Bank of West Virginia is seeking a CUSTOMER EXPERIENCE ASSOCIATE to provide exceptional customer service and support to our clients. This role is ideal for someone who is passionate about delivering outstanding results and building strong relationships.

About Us:

  • We are a leading bank in West Virginia, committed to providing top-notch banking services.
  • We prioritize employee growth and development, offering comprehensive training programs.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with colleagues to ensure seamless customer experiences.
  • Develop and maintain relationships with key stakeholders.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • At least 1 year of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.

What We Offer:

  • Annual salary: $55,000 - $75,000.
  • Award-winning benefits package.
  • Opportunities for career advancement.

Our Culture:

We foster a culture of inclusivity, respect, and open communication. Our employees enjoy a dynamic work environment with opportunities for growth and development.



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