Auto Care Center Service Writer

4 weeks ago


New York, New York, United States Walmart Full time

Job Summary:

As an Auto Care Center Service Writer at Walmart, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our Auto Care Center. You will work closely with our technicians to diagnose and repair vehicles, while also providing accurate estimates and communicating with customers about their vehicle's needs.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for our customers
  • Work closely with technicians to diagnose and repair vehicles
  • Accurately estimate repair costs and communicate with customers
  • Manage and maintain accurate records of customer interactions and vehicle repairs
  • Collaborate with the Auto Care Center team to achieve business goals and objectives

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a service writing or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and knowledge of automotive repair software

Benefits:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Health benefits, including medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • PTO and/or PPTO for vacation, sick leave, holidays, and other purposes

Why Work at Walmart?

At Walmart, we are committed to providing our associates with a positive and supportive work environment. We offer competitive pay, benefits, and opportunities for advancement, as well as a chance to work with a diverse and dynamic team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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