Healthcare Support Specialist

2 weeks ago


Cicero, Illinois, United States WellNow Urgent Care Full time

Join Our Team at WellNow Urgent Care

At WellNow Urgent Care, we are dedicated to fostering a workplace that emphasizes impactful work and growth opportunities for our team members. We provide competitive compensation and a comprehensive benefits package, including a variety of continuing education programs. With over 170 locations across multiple states, we are expanding our reach, allowing our team members to transfer between facilities within our service areas.

Compensation:

  • $19.00 per hour

What We Offer:

  • Competitive salary
  • Parental leave
  • Opportunities for ongoing education
  • Medical benefits, including vision, FSA/HSA options, and prescription coverage
  • 401(k) plan with company matching
  • Complimentary urgent care visits for you and your immediate family
  • Provided scrubs for a professional appearance
  • Career advancement opportunities as we grow
  • Monthly performance-based bonuses

Key Responsibilities:

  • Minimal travel required (0-25%)
  • Gather patient medical history and vital signs
  • Conduct basic tests and screenings, including vision and EKGs
  • Perform phlebotomy for lab sample collection
  • Accurately document lab tests and maintain related paperwork
  • Conduct point-of-care testing for various conditions
  • Ensure proper sterilization and cleaning of instruments
  • Coordinate patient records for ancillary care
  • Assist healthcare providers during examinations and procedures
  • Maintain patient confidentiality in compliance with HIPAA
  • Ensure all equipment is functional
  • Log laboratory procedures and manage related documentation
  • Keep examination rooms stocked and organized
  • Facilitate patient flow and registration
  • Provide information on insurance options and pricing
  • Support providers during patient interactions
  • Document patient medical histories and exam results
  • Perform administrative tasks as needed
  • Answer phone calls and manage inquiries
  • Handle payments and administrative paperwork

Qualifications:

  • High School Diploma or equivalent
  • Ability to troubleshoot equipment issues
  • Strong written and verbal communication skills
  • Ability to build effective relationships with patients and staff
  • Physical stamina for standing, walking, and lifting
  • Proficient in computer skills, including EMR systems
  • Current CPR certification
  • Detail-oriented with strong organizational skills
  • Customer service-oriented with a friendly demeanor

WellNow is an Equal Opportunity Employer.



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