Technical Program Manager

3 weeks ago


Basking Ridge, New Jersey, United States Verizon Full time

About the Position

We are looking for a seasoned Technical Program Manager to join our team at Verizon. In this role, you will be responsible for providing technical leadership and guidance for the development of Next Generation Call Center and Store applications on Value NSA.

About the Job Description

This role involves managing stakeholder expectations, ensuring compliance with technical standards, staying current with AI trends, and advising the management team on technology solutions. You will also lead the Center of Excellence for Call Center and store channels, delivering end-to-end solutions for sales and service.

Your Key Responsibilities

  • Provide technical and architectural expertise for complex projects across multiple channels including Value Customer Service and distribution.
  • Lead the development of new Unified Sales & Service apps using the NSA tech stack.
  • Mentor and coach teams on using AI tools for call centers and distribution.
  • Oversee store channels Exclusive Retail Store, Agent Retail, and National Retailers, collaborating with business partners to design and implement partner programs.
  • Establish objectives, create roadmaps, and align with stakeholders to achieve customer care and store goals.

About Your Background

You will need to have:

  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Bachelor's degree or four or more years of work experience.
  • Expertise in Java, J2EE, and React UI.
  • Experience implementing AI solutions for call centers/distribution channels.
  • Experience in AWS and databases (e.g., Oracle, Cassandra, and/or NoSQL databases).

Our Benefits

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month. The estimated salary for this position is $120,000 - $180,000 per year, depending on your location and experience. Verizon offers a comprehensive benefits package, including health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance. We are proud to be an equal opportunity employer and celebrate our employees' differences.



  • Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleThe Principal Engineer-Software Development will drive innovation, creativity, and impact in the world by leading large-scale applications, providing technical expertise, and delivering end-to-end solutions for sales and service flows. The ideal candidate will have a strong technical background, good understanding of cutting-edge technologies,...

  • Technical Lead

    3 weeks ago


    Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleIn this exciting opportunity, you will have the chance to showcase your technical expertise as a Technical Lead. Reporting directly to the Engineering Manager, you will be responsible for providing strategic guidance and technical leadership for the development of Next Generation Call Center and Store applications on Value NSA. Your key focus...


  • Basking Ridge, New Jersey, United States Verizon Full time

    Company OverviewWe are Verizon, a leading telecommunications company that powers and empowers people's lives. Our mission is to connect people to what brings them joy, driving innovation, creativity, and impact in the world.In this role, you will be part of our V Team, a community of individuals who anticipate, lead, and believe that listening is where...


  • Basking Ridge, New Jersey, United States Cognizant Full time

    Overview: Cognizant is seeking a skilled Technical Product Manager to lead the development and management of its Managed Software Defined Networking (SD LAN) product portfolio.


  • Basking Ridge, New Jersey, United States Regeneron Pharmaceuticals Full time

    Clinical Data Programming Job DescriptionWe are seeking a skilled Clinical Data Programming Manager to manage and oversee all programming activities for our projects. As a key member of our team, you will be responsible for developing and maintaining programming documentations and specifications, working closely with internal teams and external partners to...


  • Basking Ridge, New Jersey, United States Verizon Full time

    Job DescriptionThis Software Development Engineer role within the VGS VCG Technology organization is responsible for enhancing and supporting contact center applications impacting Verizon's sales & service experience. The successful candidate will be part of an Agile product development team, working closely with business partners to design and develop the...


  • Basking Ridge, New Jersey, United States Verizon Communications Full time

    Unlock the Power of 5GIn this pivotal role, you will be at the forefront of shaping Verizon's next-generation solutions. As a Principal Architect, you will leverage your expertise in cellular technology to drive business outcomes for our customers.About the RoleThis is a hybrid position, requiring both technical and consultative skills. You will work closely...


  • Basking Ridge, New Jersey, United States Mondo Full time

    Job Overview: Mondo is seeking a highly skilled Technical IT Systems Administrator to join their team. As a key member of the IT department, this role will be responsible for ensuring the smooth operation of the company's network infrastructure.Compensation: The estimated salary for this position is $65-75 per hour, depending on experience and...


  • Basking Ridge, New Jersey, United States Disability Solutions Full time

    Job DescriptionThe Product Development Specialist will be responsible for managing schedules across multiple teams, working with peers to drive awareness and socialization of projects, and end-to-end ownership of the entire product development lifecycle.


  • Basking Ridge, New Jersey, United States Regeneron Pharmaceuticals Full time

    About the RoleWe are seeking an experienced Clinical Data Programming Lead to join our team in New York, USA. As a key member of our clinical data programming team, you will be responsible for providing technical leadership and guidance on all aspects of clinical data programming.


  • Basking Ridge, New Jersey, United States Eateam Full time

    We are seeking an experienced Technical Expert in Java Systems to join our team at Eateam.About the Role:This is a challenging role that requires a deep understanding of telecommunication systems, including ORBPM, OMS, and CXP domains. The successful candidate will have a minimum of 10 years of experience in these areas and will be responsible for ensuring...


  • Basking Ridge, New Jersey, United States Verizon Full time

    Company Overview: Verizon is a leading provider of innovative communication solutions that empower individuals and businesses to thrive in a rapidly changing world.Salary: The estimated annual salary for this role is $175,000 - $215,000, based on the location and confirmed job-related skills and experience. This is an incentive-based position with the...


  • Basking Ridge, New Jersey, United States Verizon Full time

    About UsWe power and empower how people live, work, and play by connecting them to what brings them joy. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. As a...

  • IT Program Manager

    3 hours ago


    Basking Ridge, New Jersey, United States UnitedHealth Group Full time

    About the RoleThis hybrid role offers flexibility to work from home and in the office in Basking Ridge, NJ. As a Senior Software Implementation PM, you'll participate in product backlog refinement, high-level release planning, and ceremonies. You'll also act as an SME for the VELA application and help build relationships across stakeholders to remove...


  • Basking Ridge, New Jersey, United States Source One Technical Solutions Full time

    About the CompanySource One Technical Solutions is a WBENC-certified woman-owned company providing professionals to various industries nationwide. We are committed to delivering exceptional services and supporting our clients' success.We are seeking a skilled Supply Chain Coordinator to join our team at Source One Technical Solutions. This is an exciting...


  • Basking Ridge, New Jersey, United States Source One Technical Solutions Full time

    About the OpportunitySource One Technical Solutions is a WBENC-certified woman-owned company providing professionals to various industries nationwide. As a Contract Procurement Specialist, you will have the chance to work with a global pharmaceutical company based in New Jersey.This contract position offers competitive pay, estimated at $90,000 - $120,000...

  • Procurement Analyst

    2 weeks ago


    Basking Ridge, New Jersey, United States Source One Technical Solutions Full time

    Job DescriptionWe are seeking a skilled Procurement Associate to join our team at Source One Technical Solutions. This is an exciting opportunity to work with a global pharmaceutical company based in New Jersey.This contract position offers the chance to work 40 hours/week, Monday through Friday, with occasional on-site visits. We are looking for a...


  • Basking Ridge, New Jersey, United States Source One Technical Solutions Full time

    Job OverviewSource One Technical Solutions is seeking a highly skilled Procurement Associate to join their team. This exciting consulting opportunity with a global pharmaceutical company in Basking Ridge, NJ offers the chance to work with data analysis skills.The contract duration is initially 6 months, with a likely extension. The successful candidate will...


  • Basking Ridge, New Jersey, United States Source One Technical Solutions Full time

    About the RoleWe are looking for a highly skilled Procurement Associate I to join our team at Source One Technical Solutions in Basking Ridge, NJ. This is an exciting opportunity for someone who enjoys data analysis and wants to make a difference in their career.The contract duration is initially 6 months with a likely extension of up to 40 hours/week,...


  • Basking Ridge, New Jersey, United States Source One Technical Solutions Full time

    Job DescriptionWe are seeking a Procurement Associate I to join our team at Source One Technical Solutions in Basking Ridge, NJ. As a key member of our team, you will support our clients in data analysis and provide exceptional service.The contract duration is initially 6 months with a likely extension of up to 40 hours/week, Monday through Friday. The...