Medical Equipment Service Representative

5 days ago


Albuquerque, New Mexico, United States HME Specialists LLC Full time
Medical Equipment Service Representative
HME Specialists LLC is seeking a Medical Equipment Service Representative to join our team at our Albuquerque, New Mexico location. In this critical role, you will be responsible for providing top-notch customer service, answering incoming calls, and ensuring smooth operations. Your excellent communication skills, attention to detail, and problem-solving abilities will be invaluable in this role.

Key Responsibilities
- Answering and distributing incoming telephone calls
- Obtaining complete and accurate information for patient demographics
- Verifying insurance benefits/eligibility and obtaining authorization if necessary
- Ensuring the intake process is completed accurately
- Assisting walk-in customers and speaking with customers over the phone and in person

Requirements
- Excellent telephone and communication skills
- Attention to detail and ability to multi-task in a fast-paced environment
- Basic computer knowledge and proficiency in various software tools
- Strong interpersonal skills and customer-centric mindset

Compensation Package
- Estimated salary: $45,000 - $55,000 per annum, depending on experience
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) retirement plan
- Life insurance
- Paid time off

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