Local Connection Specialist

2 weeks ago


Jamestown, New York, United States Windstream Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Local Connection Consultant. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our customers, promoting our products and services, and building strong relationships with our community.

Key Responsibilities
  • Handle customer inquiries and provide solutions to their needs
  • Engage in sales activities to promote our products and services
  • Generate referrals for new sales and upgrades
  • Provide support for field operations and assist with customer issues and escalations
  • Represent Kinetic at community events and promote our brand
Requirements
  • Experience in sales, customer service, or a related field
  • Intermediate experience using Microsoft Office or other professional software
  • Ability to meet and exceed sales targets in a commission-based environment
  • Professional attitude, confident, and outgoing personality
  • Ability to work effectively with cross-functional teams
  • Proficient and professional verbal and written communication skills
What We Offer
  • Competitive compensation package
  • Medical, dental, and vision insurance plans
  • 401K plan and health savings account
  • Life and AD&D insurance plans
  • Educational assistance plan
  • Identity theft, legal, auto, and home insurance
About Windstream

Windstream is a leading provider of internet, phone, and TV services to consumers and businesses across the United States. We are committed to delivering exceptional service and building strong relationships with our customers and communities.



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