Patient Access Team Lead
6 days ago
Optum, in strategic partnership with ProHealth Care, is seeking a skilled Patient Access Team Lead to join our team. As a leader in healthcare services, we serve Waukesha County and surrounding areas with a century-long commitment to excellence.
As a Patient Access Team Lead, you will play a critical role in ensuring seamless patient access to our services. Your expertise will be instrumental in verifying patient insurance coverage, updating demographic information, and resolving billing concerns.
Key Responsibilities:- Verify and authorize patient insurance coverage and eligibility
- Update demographic, insurance, and patient information
- Collect and post patient co-payments and outstanding balances
- Generate and track patient encounter forms
- Maintain records and make daily cash deposits
- Provide routine information on procedures and policies
- Identify problem-related priorities and respond to emergency needs
- Resolve patient questions and concerns regarding clinic schedules and billing
- Document information in computer systems and prepare patient charts
- Update and maintain the Telephone Message System
- High School Diploma/GED or higher
- 2+ years of hospital and/or patient registration and/or clinic experience
- Superior customer service skills and ability to multi-task
- Excellent communication, interpersonal, and organizational skills
- Familiarity with software applications such as Microsoft Word, Outlook, and Excel
- Competitive base pay
- Full and comprehensive benefit program
- Performance rewards
- Management team committed to your success
At Optum, we believe in creating a healthier atmosphere by embracing diversity and promoting equitable care. We are an Equal Employment Opportunity/Affirmative Action employer and welcome applicants from all backgrounds.
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Deli Clerk
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Caregiver/Direct Support Professional
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Caregiver Opportunity
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