Consumer Experience Analytics

2 weeks ago

NC United States Elevance Health Full time
Job Summary

Elevance Health is seeking a highly skilled Consumer Experience Analytics & Insights Analyst Senior to join our team. As a key member of our analytics team, you will be responsible for coordinating and consolidating various impact analyses for management reporting.

Key Responsibilities
  • Consolidate and prepare executive summary reports for various business segments in the SBU for top management decision-making.
  • Conduct analyses and prepare visualization products for descriptive, predictive, and prescriptive analytics.
  • Analyze and design solutions to address varied and highly complex business needs.
  • Collaborate with businesses and technical areas to implement new or enhanced products.
  • Coordinate with external audits as appropriate.
  • Act as the central contact with internal departments and external auditors.
Requirements
  • Requires a BA/BS degree in Statistics, Economics, or Business Administration and minimum of 8 years of relevant experience; or any combination of education and experience which would provide an equivalent background.
  • Experience providing leadership in evaluating consumer data of complex organizations strongly preferred.
  • Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills strongly preferred.
  • Ability to work independently and draw up plans to address issues/concerns strongly preferred.
  • Ability to perform and manage SQL queries preferred.
  • Ability to understand and demonstrate knowledge and expertise on complex data layers, dimensional models and analytic products preferred.
What We Offer

Elevance Health offers a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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