Customer Service Representative

3 weeks ago


Elk Grove Village, Illinois, United States Walgreens Full time
Job Description:

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide courteous, friendly, and efficient service to customers, answering questions and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments, returns, and exchanges.
  • Assist customers with product information, recommendations, and sales, promoting our products and services.
  • Maintain a clean and organized store environment, including counters, shelves, and displays.
  • Participate in visual merchandising, including constructing and maintaining displays, and completing resets and revisions as directed.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate records.
  • Implement Company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
  • Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
What We Offer:

We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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